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Troubleshooting tips for TP-Link Deco Mesh System

Deco Mesh system is the advanced mesh system that provide high speed internet speed throughout your home. If you are also using deco mesh system and facing issue such as connectivity problem, not working and slow and weak internet speed. Then you need to follow some troubleshooting tips to solve it. This article guide you best instructions to solve all the issue related to Deco mesh system.

Not Connecting to Internet

In TP-link deco system, there is one main node that connect to the modem, rest of all are called units that connects to the main node. If you are facing issue of not connecting to internet, the there is many reasons behind it such as not configure properly and any damage in cables and ports. Follow the tips given below to fix it.

  • Check your main deco node properly connected to the modem.
  • And all the child nodes are connected to the main node.
  • Relocate your nodes to the range of the main node.
  • Ensure that you are use correct instruction to configure the deco devices.
  • Make sure that all the cables are correctly fitted to their right ports.
  • Ensure that there is no internet shortage from the side of ISP.

These steps help you to all the connectivity issues related to your Deco mesh system.

Deco Not Working

If you are facing issue of deco device not working, then there are many reasons such as hardware issue or the devices not getting proper power supply. Follow steps to fix it:

  • Ensure that there is no damage in any power and network cable
  • Make sure your devices properly connected to the power socket.
  • Check you network devices getting proper power supply.
  • Update the latest firmware of all the deco devices.
  • Perform power cycle on all the network devices.

By follow the above precautions to resolve the issue of deco devices not working.

Weak and Slow Internet Speed

It is the common issues that facing by most of users. It is not the big problem. If you are facing this issue, then you can easily solve this by following some easy steps:

  • Open the deco app, go to More, then QoS, and turn it off completely.
  • Go to the app, open, open more option, tap on Advanced option, then NAT forwarding and turn it off.
  • Make sure there is no electronic interference in the range of devices.
  • Move the child node to the range of router.
  • Update the latest firmware of all the deco devices.
  • Reboot or reset the devices.

Re – configure all the Deco devices again, after reset and move location of the devices. Perform Homeshield login is a built-in security service in TP-Link Deco Mesh products and HomeShield routers.

Unable to Login the Deco App

Deco app helps you to customize the settings of all the Deco devices on mobile. But sometimes user faced issues while login to the Deco app. To fix it, follow steps:

  • First of all, check your mobile device connected to the deco network.
  • Use the correct login detail to login to the app.
  • Uninstall the app and install it again.
  • Clear all the cache and cookies of the deco app.

Now you can easily login to the Deco mesh system, this app help you how to reset deco devices and update firmware on the mobile device.

Conclusion

In today’s article, you learned all the troubleshooting tips to solve all the common issues related to the Deco Mesh system.

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